RoyalBaji Terms & Conditions – What You Should Know Before You Play

By using the royalbaji website or app, you are considered to have automatically agreed to these terms and conditions. These terms constitute a legally binding agreement between royalbaji and the user.

• You confirm that you are at least 18 years of age and that online gaming is legally permitted in your country.
• You are not accessing the service from a country or region subject to economic sanctions.
• You are using this platform of your own free will and with full awareness — not under any pressure.
• Use of royalbaji by minors is strictly prohibited. If a parent or guardian knowingly or negligently allows a minor to operate an account, full responsibility lies with that guardian.
• If you have any difficulty reading or understanding these terms, contact royalbaji support — help is available in Bengali.
• Royalbaji may update these terms at any time without prior notice. However, for significant changes, members will be notified via email or in-app notification.

Opening an account at royalbaji is free and straightforward. However, there are certain conditions that must be followed, as outlined below.

• You must provide your correct name, mobile number, and date of birth at registration. Providing incorrect details may cause issues with withdrawals later.
• No individual may open more than one account. If multiple accounts are detected sharing the same device, IP address, or payment method, all accounts will be closed.
• Keeping your account password secure is your own responsibility. You must not allow anyone else to access your account.
• You must complete the KYC (Know Your Customer) process before your first withdrawal. A photo of your National ID or passport is required.
• Royalbaji may request additional verification documents at any time, and reserves the right to temporarily suspend an account if those documents are not provided.
• If any suspicious activity is detected on your account, royalbaji may temporarily suspend it for security purposes and will notify you accordingly.

Royalbaji makes it easy to transact via bKash, Nagad, Rocket, and other payment methods. However, there are certain limits and rules you should be aware of.

• Minimum deposit is ৳200. Maximum daily deposit limits vary by payment method.
• Deposits are usually credited to your account within 2–5 minutes. If there is any delay, please contact support.
• The minimum withdrawal amount is ৳500. The daily maximum withdrawal is up to ৳2,00,000 for standard members.
• Withdrawals will be returned to the same payment method used for the original deposit.
• Withdrawals cannot be processed until KYC verification is complete. Once verified, all future withdrawals will be processed faster.
• Royalbaji does not charge any withdrawal fees. However, your bank or mobile banking service may apply their own charges.
• If an unusual transaction pattern is detected, royalbaji may temporarily hold a withdrawal pending investigation.

Royalbaji offers a variety of bonuses and promotions. Please read the terms below carefully before claiming any of these offers.

• The welcome bonus is available to new members only and can be claimed once on your first deposit.
• Each bonus has its own wagering requirement (typically 15x–30x). Please read the terms before claiming any bonus.
• There may be restrictions on which games can be played with bonus balance. This will be specified in the terms of the relevant bonus.
• Multiple bonuses cannot be used at the same time unless explicitly stated otherwise.
• Royalbaji reserves the right to void any bonus and associated winnings if evidence of bonus abuse is found.
• Bonus offers may be changed or cancelled at any time. Check the voucher page regularly to stay up to date on current offers.
• Free spin bonuses apply to specific games and will expire if not used within the designated time after claiming.

All games at royalbaji are fair and meet international standards. However, certain rules must be followed when playing.

• All RNG games are regularly tested by independent third-party auditing bodies. Every spin or game result is entirely random.
• If a technical error affects the outcome of a game, royalbaji reserves the right to void that round and refund the bet.
• Using any software or bot to play games is strictly prohibited. If detected, the account will be permanently closed.
• Abusive or harassing behaviour toward a dealer during a live game will result in the session being terminated, and repeated incidents may lead to account suspension.
• Placing bets in Sports Betting using match-fixing or insider information is a criminal offence, and royalbaji has zero tolerance for such activity.
• If you have a complaint regarding the outcome of a game, please contact support within 24 hours. Complaints submitted after this window may not be accepted.

The following activities are strictly prohibited on royalbaji and will result in firm action.

• Using the platform for money laundering or channelling illegal funds.
• Opening multiple accounts to exploit bonuses (bonus busting).
• Intentionally colluding with other members to cheat in a game (collusion).
• Attempting to hack, crack, or carry out any form of cyberattack.
• Impersonating royalbaji using its name or logo to deceive third parties.
• Selling or promoting any system that guarantees winnings.

Royalbaji believes gaming should be a source of enjoyment, not hardship. Responsible gaming is a core part of our commitment to our members.

• Any member can set daily, weekly, or monthly deposit limits directly from their account settings.
• The self-exclusion feature allows you to lock your account for a set period of time.
• You can use the Cooling-Off Period to take a temporary break from gaming.
• If you notice signs of problem gambling, reach out to the royalbaji support team — all assistance is provided in complete confidence.
• Keep children and teenagers away from gaming. Exercise caution when handing your device to a minor.

Protecting your personal information is a top priority for royalbaji. Read our Privacy Policy for full details.

• Information provided during registration is used solely for service delivery and compliance with legal obligations.
• Your personal information is never sold to third parties, except where disclosure to government authorities is required by law.
• All transactions and communications are secured with SSL 256-bit encryption.
• You may request a summary of the personal data we hold about you, and ask for it to be deleted when closing your account.

Royalbaji is committed to providing the best possible service. However, in certain circumstances, royalbaji's liability is limited.

• Royalbaji is not liable if a game is interrupted due to internet disconnection or device failure, though a refund policy exists for such cases.
• If service is disrupted due to technical issues, royalbaji will work to resolve it as quickly as possible but accepts no liability for resulting losses.
• Royalbaji is not responsible for any loss resulting from your device or account falling into the hands of a third party.
• Royalbaji is not responsible for any personal financial losses incurred through gaming. Always play within a budget you are comfortable losing.

Royalbaji is always ready to assist if you run into any issues. The complaint process is straightforward.

• Start by contacting royalbaji via live chat or email to raise your complaint. Most issues are resolved at this stage.
• Live chat responses average 2 minutes. Email queries are answered within 2–6 hours.
• When filing a complaint, providing your account ID, transaction number, and a detailed description of the issue will help us resolve it faster.
• If the matter is not resolved at the support level, it will be escalated to royalbaji's senior management.
• You also have the right to raise a complaint directly with royalbaji's licensing authority.